FAQ

Kemanel offers a wide range of hair products Rosemary Mint Keratin Biotin Shampoo, Conditioner, Hair Serum, Deep Treatment Masks, and Hair Oils... Our products are designed for hair growth, repair, frizz control, and scalp nourishment.

Yes! Our formulas are suitable for straight, curly, wavy, dry, oily, and color-treated hair.

Absolutely. The Rosemary extract stimulates scalp circulation, and biotin strengthens hair follicles, resulting in thicker, fuller hair over time.

Kemanel products are cruelty-free, and made with ethically sourced natural ingredients.

Apply to wet hair, massage into scalp until lathered, then rinse thoroughly. For best results, use with Kemanel Rosemary Mint Keratin Biotin Hair Serum.

Improvements in shine, smoothness, and frizz reduction can appear after 2–3 washes. Stronger, thicker-looking hair typically develops after 4–6 weeks of consistent use.

Yes. Our sulfate-free shampoo gently cleanses without stripping color or causing damage to chemically treated hair.

Yes! Kemanel ships across South Africa. Standard delivery usually takes 2–5 business days, and tracking is provided.

Yes. Contact our support team within 3 days of delivery for easy returns or exchanges.

Yes! Check our Bundles & Offers section for discounted care sets, limited-time promotions, and special deals.

We use various shipping methods such as Paxi, The Courier Guy, Fastway, DHL...

At Kemanel, customer satisfaction is our utmost priority as we offer refunds and replacement of unwanted or defective products that you have previously purchased from us. Please read our policy carefully to understand your rights and the requirements for returns and refunds for products. Click here

It takes 3 to 7 days to receive your order if you are based in South Africa. For those out of South Africa, it will depend on your chosen courier.